Shelve Ltd — Terms of Service

Last Updated: 6 October 2025


Welcome to Shelve — a pantry-management and meal-planning app designed by Shelve Ltd (“we”, “our”, “us”).
By using our website (https://shelveapp.com) or mobile app (collectively, the “Service”), you agree to these Terms of Service (“Terms”).
If you do not agree, please do not use the Service.


1. Eligibility and Accounts

  1. You must be at least 16 years old to use Shelve.
  2. You agree to provide accurate and complete information when creating your account and to keep it up to date.
  3. You are responsible for all activity under your account, including actions by people you invite to share it.
  4. You must keep your login credentials confidential and notify us immediately if you suspect unauthorised access.


2. Our Services

Shelve allows you to:

  • Add and track pantry items and expiry dates
  • Create, store, or upload recipes
  • Plan meals and generate grocery lists (manually or automatically)
  • Invite other household members or collaborators to share access

We may add, modify, or remove features at any time to improve the Service.


3. Subscriptions and Payments

  1. Subscription model: Shelve operates on a paid-subscription basis.
  2. Free trial: New users receive a one-month free trial. Billing begins automatically after the trial unless you cancel before it ends.
  3. Billing: Subscriptions renew automatically each billing period unless cancelled through your App Store or account settings.
  4. Pricing: All fees are listed in NZD unless stated otherwise and may be updated with prior notice.
  5. Refunds: Because the Service is digital, refunds are generally not provided unless required by New Zealand consumer law.


4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or to violate any local or international law;
  • Upload malicious code, viruses, or harmful content;
  • Infringe on the intellectual-property rights of others;
  • Use another person’s account without permission; or
  • Interfere with, disrupt, or overburden our infrastructure.

Violation of this section may result in immediate suspension or termination of your account.


5. User Content

  1. You retain ownership of any recipes, meal plans, or pantry data you create or upload.
  2. By submitting content, you grant Shelve Ltd a non-exclusive, worldwide, royalty-free licence to store, process, and display that content solely for operating and improving the Service.
  3. You are responsible for ensuring that your uploaded content does not violate any law or third-party rights.
  4. We may remove or restrict access to content that violates these Terms or applicable law.


6. Intellectual Property

All intellectual property in the Shelve App, website, logo, and all related materials is owned or licensed by Shelve Ltd.
You may not copy, modify, distribute, or create derivative works without our prior written consent.
All rights not expressly granted are reserved.


7. Privacy

Your privacy is very important to us.
Our use of your personal information is governed by our Privacy Policy, which forms part of these Terms.
By using Shelve, you consent to the collection and use of your data as described therein.


8. Termination

You may cancel your subscription or delete your account at any time.

We reserve the right to suspend or terminate your account, with or without notice, if:

  • You breach these Terms,
  • You misuse the Service, or
  • We discontinue the Service.

Upon termination, your right to use Shelve ceases immediately. Some provisions (e.g., intellectual property, limitation of liability) survive termination.


9. Disclaimers

Shelve is provided “as is” and “as available.”
We make no warranties or representations that the Service will be uninterrupted, secure, or error-free.
We do not guarantee that Shelve will perfectly predict grocery needs or eliminate food waste — results depend on your own input and use.


10. Limitation of Liability

To the fullest extent permitted by New Zealand law:

  • Shelve Ltd and its directors, employees, and affiliates will not be liable for any indirect, incidental, or consequential loss (including lost profits, data, or savings).
  • Our total aggregate liability to you for any claim arising out of or relating to the Service shall not exceed the amount you paid us in the previous 12 months.

Nothing in these Terms limits your rights under the New Zealand Consumer Guarantees Act 1993.


11. Indemnity

You agree to indemnify and hold harmless Shelve Ltd from any claims, damages, or losses arising from:

  • Your use of the Service,
  • Your violation of these Terms, or
  • Your infringement of any third-party rights.

12. Changes to These Terms

We may update these Terms periodically.
If changes are material, we will notify you by email or app notification.
Your continued use of Shelve after such notice means you accept the updated Terms.


13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of New Zealand.
Any disputes shall be subject to the exclusive jurisdiction of the courts of New Zealand.


14. Contact Us

For questions about these Terms or the Service, please contact us:
 hello@shelveapp.com
 Shelve Ltd, New Zealand